Evaluation of burnout and its related factors in the staff of Sistan and Baluchistan blood centers

Burnout reduces efficiency and leads to the loss of manpower and physical and psychological complications. Considering the role of staff in blood centers in regard to voluntary blood donors, this study was conducted to determine the burnout of the staff.
In this cross-sectional study (descriptive-analytical), the study population included 135 blood center staff selected by the census method in Sistan and Balouchestan province in 2017. The data collection tool was Maslach Burnout Questionnaire; 108 questionnaires were completed and returned. Data were analyzed using descriptive and analytical statistical methods including independent t-test and one way ANOVA using SPSS-16 software.
The results showed that the level of emotional exhaustion (p = 0.002) in men (7.41 ± 8.93) was lower than women (13.35 ± 10.76). In emotional exhaustion subscale (p = 0.002), there was a significant difference between formal employees (14.86 ± 13.71) and other types of employees (7.55 ± 7.83). However, there was not a meaningful relationship between dimensions of burnout and demographic characteristics such as age, educational level, service record, distric and town of work.
Conclusions : The results of this study showed that it is possible to appreciate more women employees and to hold special ceremonies for women, create more stability and offer cash and non cash benefits for employees, especially non-formal employees and allocate part of the financial credits to increase the physical and mental health ratio of employees to reduce job burnout.