The Frequency and Intensity of Job Burnout and Its Determinants in First Level Healthcare Employees in Islamabad- e Gharb in 2015

Job burnout is a syndrome that occurs in response to long-term stress in workplace and declines job satisfaction and motivation in employees. The aim of this study was to investigate the frequency and intensity of job burnout and its determinants among the first level healthcare employees in Islamabad- e Gharb city.

In this cross-sectional study, 136 employees of health care centers of Islamabad- e Gharb in 2015 were selected through census method and based on inclusion criteria. The data collection tool was the Maslach burnout inventory that is a valid and reliable tool. Data were analyzed using descriptive Statistics, Mann-Whitney U and Kruskal-Wallis tests and through SPSS 16 software.

The frequency of job burnout was mild in 47.8% of employees and moderate in 52.2% of them. The intensity of job burnout was mild in 25.7%, moderate in 73.5% and severe in 0.7% of participants. The frequency and intensity of job burnout showed no significant relation with age, sex, marital status, work experience, level of education, smoking, service location and the type of employment (P>0.05).

Most employees had moderate and low levels of job burnout. Management strategies are necessary in order to prevent and reduce job burnout. Paying attention to the needs of staff such as increase in salary and benefits and job promotion is recommended.