The Evaluation of Health Information Management Department in Two Private Military Hospitals: A Qualitative Study

Health Information Management as a key department in hospitals has an important role in empowerment of health care services providing. The aim of this study is multidimensional evaluation of Health Information Management in two private military hospitals in 2018. This study is a qualitative study that was done in 2018. Data gathered through semi-structured interviews. Sampling was done through purposive sampling method with most diversity in Health Information Management department subclasses include medical coding, filling, statistics and admission. Data saturation created after 13 interviews, data gathering and data analyzing were done synchronously. Also we use of MAXQDA10 software for data analyzing and content analysis methods. Most important problems and problem solving in Health Information Management were assortment in five main classes and 24 subclasses that referred by participants include infrastructural and technical, knowledge, financial, organizational and human resources problems and problem solving. With regard to results of this study it’s suggested that policymakers do necessary action to empowerment the condition of parts of it in infrastructural and technical, knowledge, financial, organizational and human resources contexts. Also by allocate the appropriate budget create a good condition to employing professionals human resources in medical records and health information technology