Identification and Prioritization of Performance Assessment Indicators of Physical Education Institutions at Iranian Medical Sciences Universities Using Balanced Scorecard Approach and Analytical Hierarchy Process

In order to be aware of the success rate, especially in complex and dynamic environments, organizations are in urgent need for assessment. The current study aimed as identifying and prioritizing the performance assessment indicators of physical education institutions at medical sciences universities using balanced scorecard approach and analytical hierarchy process. The current descriptive study was conducted on 120 managers, experts, and professors of physical education departments at Iranian medical sciences universities selected by census method. Data collection instruments included balance scorecard approach and analytical hierarchy process questionnaires. The reliability of the balanced scorecard approach questionnaire was determined by Cronbach's alpha method and the analytical hierarchy process analysis questionnaire, by calculating the inconsistency rate. The collected data were analyzed with SPSS version 20, LISREL 8.8, and Expert choice software. According to the results, six sub-criteria for financial, seven for customer, four for internal process, and four for growth and learning criteria were determined. The results of the hierarchical analysis process showed that among the four criteria of balanced scorecard approach, financial, customer, internal processes, growth and learning criteria were ranked first to fourth respectively, in terms of priority. The criteria and sub-criteria identified based on the balanced scorecard approach and hierarchical analysis process methods can be used to assess the performance of physical education departments in the Iranian medical sciences universities. Therefore, this model is suggested to managers and experts of physical education to assess the performance of organizations