Exploring the consequences of abusive supervision using ISM approach

The organization's leadership does not always show a good face; abusive supervision is one of the faces of the dark side of leadership in the organization which the present study has examined its consequences according to the interpretive structural modeling approach. The statistical population of the study consisted of 15 executives of Arsanjan city who were identified and cooperated by using concept and snowball sampling. After studying literature and identifying consequences of toxic organizations, using a fuzzy Delphi technique and a survey of experts (executives) were used to screen the data from the previous step. After confirming the validity of this step, in the next step, in order to discover the interpretive structural model, the questionnaire was designed and made available to the same experts. According to the results of the analysis of recent data, a total of 7 variables in 4 levels were identified as consequences of abusive supervision. The first level consisted of individual-attitudinal and individual-psychological consequences, and the second level included individual-behavioral consequences. The third level included the individual- Psychosomatic consequences and the fourth level included group, internal organizational, and outer-organizational consequences.