The Role of Culture on Acceptance of Information and Communication Technology in Iran (Case Study: Mobile Bank)

The present study aims at studying the effect of Hofstede cultural dimensions on the adoption of Informationand Communication Technology, particularly Mobile Bank.This study is practicalin terms of objective and is descriptive – survey in terms of data collection.The statistical population of the study was every Iranian who had at leastone active bank account and a mobile device with the ability to performfinancial activities. Questionnaire was used to collect data and a total of 400questionnaires were collected and analyzed. In order to analyze the data,structural equation modeling and partial least squares technique was used. Theresults of the hypothesis test showed thatMasculinity,individualism, avoidance of uncertainty and power distance have direct relation with ease of perceived use of mobile bank users and the direct relation betweenMasculinityand distance from the power with perceivedusefulness in using mobile bank was confirmed.Alsothe direct effect of the ease of perceived use of the mobile bank and the perceivedusefulness of the mobile bank on the behavioral intention was confirmed.