Value Proposition to the Customer in Sport Business Model

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Article Type:
Research/Original Article (دارای رتبه معتبر)
Abstract:
Why would a company's value proposition to customers by other companies? The value proposition of packages of products or services that meet the needs of a particular segment of customers. The aim of this research was identifying the components of value proposition Sport businesses model as one of the components 9 business model Osterwalder. This is an applied research and the kind of research was survey study. Statistical populations were owners and managements businesses of sport service and Academic experts in the field of business management and sports management those choice 21 persons. Sampling method was snowball Targeted and non-random until theoretical saturation. The methodology was qualitative using Content Analysis and Semi-structured interview methods and components to the customer value proposition as one of the main elements of the business model sports and sports services were identified. Results showed educational services provided to the customer, consulting services, utilities, health, wellness, recreation, sports medicine services and emotional needs the values of sports are offered in business. Then respond to financial needs and sell products in the next rank component of the value proposition to business customers’ sports services. Based on the findings, it is recommended to business managers Sport, by analyzing the needs of customers, value proposition competitors and analyze the internal and external business, to create customer value proposition components as a key element of competition in Sport service businesses will have special attention.
Language:
Persian
Published:
Journal of Sport Management Review, Volume:11 Issue: 53, 2019
Pages:
83 to 98
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