Empirical Study about the Effect of Stress on Compulsive Buying With Moderating Role of Gender

The philosophy of marketing is focusing on needs and demands of customers. Compulsive buying is a type of compulsory purchase that is abundant in various societies. This kind of behavior is result of emotional instability and psychological factors that should be considered in marketing. So, the study is done with aims to investigate the effect of stress on compulsive buying by moderating role of gender with a 2×2 factorial plane and based on textual scenario. Research has been investigated in statistical society of students and with participation of 240 male and female students. Research data has been analyzed using scenario-based questionnaire and by two-way analysis of variance and process regression. Results show that the tendency to compulsive buying in stressful situation significantly is higher than the stresses situation and tendency to compulsive buying in women is significantly higher than the men. Therefore, results also indicate that gender moderates the relationship between stress and compulsive buying. If women are in a stressful position, compulsive buying will increase, while compulsive buying will decrease in such a situation for men.