The Role of Continuing E-Learning on Professional Development: A Case Study of the Telecom Industry

Learning is the only source of sustainable strategic advantage for companies. New technologies, including e-learning, have created a variety of training opportunities for corporate employees. But the continuity of these courses is of great importance. The main purpose of this research is the effect of continuing e-learning on the professional development of employees. The research method is descriptive and correlational. The statistical population of this research was 924 employees of Communication Services Company, 272 people were selected by random sampling and completed 260 standard electronic questionnaires. To analyze the data, independent t-test, ANOVA, correlation coefficient, and linear regression were used. The mean score of e-learning and professional development of the staff of Communication Services Company is higher than the average. The interest in the continuity of e-learning (4.61) shows that perceived applicability and integrity have the highest score and perceived merit lower score. Also, e-learning in the three subscales of user satisfaction, perceived intimacy, and interest in continuing learning has had the most significant impact on the increase of professional development of employees. The continuity of e-learning in communication services company has relatively high effectiveness. Perceived communication component, usability, internal motivation, interest in perceived self-retention e-learning, user satisfaction, information quality, and perceived competence have the highest mean.