Students' Satisfaction of the Quality of Educational Services and Support of Medical Science Universities Sports Camps in Iran

Evaluating the quality of educational services and the support offered by universities to prepare sport teams, as well as identifying factors affecting the satisfaction of students, play very important role in improving the future performance of universities to enhance the joyful participation of students in sports activities at universities. The aim of this study was to evaluate the satisfaction of university students with educational services and support of sports camps in the eleventh Male Students Sports Olympiad of the Universities of Medical Sciences in 2012.

In this survey research, 330 of 2400 male students who participated in the competitions were randomly selected by Morgan table. Data were collected using a researcher-made questionnaire, including demographic information as well as 34 items and 2 open questions with five-point Likert scale (very good, good, moderate or fair, poor, very poor). The validity and reliability of the questionnaire (0.90) were confirmed by the university experts. Data were analyzed using descriptive statistics by SPSS 20.

The results of this study revealed that students’ overall satisfaction was at moderate level (3.11±0.79). Students were most satisfied with transportation (3.40 ± 0.93) and least satisfied with medical-health facilities (2.80 ± 1.09) and cultural activities (2.81±0.90).

According to the point that satisfaction of students with sports camps was at moderate level, it is essential to pay more attention to the components with which students were least satisfied to improve the quality of services provided by universities.