Identifying the Systemic Model of Talent Indicators: An Action Research Study in a Cultural Organization

The complexity and turbulence of the cultural environment of the society has made it necessary to change the approach of cultural organizations from functionalist systems to "problem-centered" cultural systems as an inevitable issue. This requires a change of approach from designing to learning. Since the basic foundation for organizational learning is attention to human capital, the need for talent is abundantly felt. Talent Management in this study is a kind of integrated Human Resource Management with a talents-focused approach. It emphasizes high-performance individuals who specifically work for the organization and are defined as talent or the superiors. But the main question is how to identify these people, which is the purpose of this study in a cultural organization. In this study, the qualitative research methodology has been carried out in a cultural organization over a two-year period, and the relevant indicators and dimensions are extracted and categorized as components of the system. Then, they are prioritized and weighted by Analytical Hierarchy Process Analysis (AHP).Accordingly, to identify the talents in the cultural organization, 17 indicators in three domains of input, process, and output are identified in five dimensions of personality, attitude, individual capabilities, interpersonal capabilities and performance, and are prioritized and weighted in four occupational categories, namely expert, operational director, managers and top managers.