From Human Resources Management Ambidexterity to Organizational Performance: Effects of Talent Management and Information Technology

Organizational performance improvement has always been a managerial priority with human resources playing a unique role in this context. This paper aims to analyze the effect of human resources management ambidexterity on organizational performance by considering the moderating role of information technology and mediating role of talent management.

This is an applied descriptive-correlational study, in which 281 managers of industrial departments were surveyed through a questionnaire for data collection. The partial least square structural equation modeling (PLS-SEM) technique was then used for data analysis.

Human resources management ambidexterity had a positive, significant effect on organizational performance. It was also confirmed that talent management had a mediating role in the relationship between human resources management ambidexterity and organizational performance. Moreover, information technology moderated the relationship between human resources management ambidexterity and talent management.

In the studied industrial departments, the implementation of information technology policies will affect organizational performance in the relationships between human resources management ambidexterity and talent management.