The Study of in Pact the Effects of Open Innovation Process on Knowledge Management by Considering Internal and External Processes (Case Study: Distric Two of Isfahan Gas Transmission Operation)

The main purpose of this study is to investigate the impact of open innovation on knowledge management implementation with regard to knowledge management processes in the second region of gas transmission operations in Esfahan province. To this end, a descriptive research method (survey type) was used. The research tool is based on the Wu and Hou’s (2018) standard questionnaire which after measurement of external validity, content (Lawshe’s method) and structural validity (confirmatory factor analysis) and reliability (estimated by Cranach’s alpha method), were implemented through the participation of 84 managers and employees in the second region gas transmission operations that were selected by the stratified sampling method. Data analysis was performed at both descriptive and inferential statistics (structural equation model) through “SPSS 21” and “Lisrel 8.9” software. The research model validity was evaluated through standard coefficients and significance coefficients (t> 1.96) and the results showed acceptable fit for the above-mentioned indices. The findings confirmed all the research hypotheses, as open innovation has the greatest impact on knowledge management processes (β = 0.66), also, open innovation had the least impact on knowledge management implementation (β = 0.25), finally; knowledge management processes have fully mediated open innovation support for knowledge management (VAF=0.519).