Knowledge sharing in the banking system: The role of knowledge absorption capacity of individual and agility of employees

Background & Purpose:

Knowledge sharing is a prerequisite for the acquisition of competitive advantage and sustainable innovation. At the same time, the effective adaptability of an organization depends on the ability to adapt to all business elements such as the labor force. Hence, this study analyzed the effect of individual knowledge absorption capacity on knowledge sharing through the mediation of employee agility in the banking system.

This is an applied causal study, in which data were collected from the questionnaires distributed among 226 employees working at different bank branches in Tabriz. The partial least square structural equation modeling (PLS-SEM) model was used for data analysis.

According to the software outputs, all direct relationships of variables are significant. Furthermore, employee agility mediates the relationship between individual knowledge absorption capacity and knowledge sharing.

Improving employee agility can affect the relationship between individual knowledge absorption capacity and knowledge sharing, help improve knowledge sharing among employees, and move towards better competitive advantages for banks.