Developing a Model for Measuring the Maturity of IT Governance with Emphasis on Strategic Alignment and Operational Coordination

The present study aims to “develop a model for measuring the maturity of IT governance with emphasis on strategic alignment and operational coordination.” The innovation of this model is adding “operational coordination” of business and information technology, in addition to strategic alignment in order to meet the maturity of IT governance, under which the time it takes for strategies to be implemented is lied. Loftman’s Strategic Alignment Maturity Model has been used to measure strategic alignment and business process management methodology has been used to evaluate operational coordination. This is a fundamental research uses descriptive-survey data collection method with the model presentation approach. The data have been collected from library resources, interviews, and researcher-made questionnaire whose content validity is verified by experts and its convergent and divergent validity have been verified using confirmatory factor analysis and path analysis by SmartPLS partial least squares structural equation modeling. The research hypotheses were also tested. Combined reliability and Cronbach’s alpha for all variables were greater than 0.7. The results showed that the effects of both strategic alignment and operational coordination on the maturity of IT governance were positive and significant. The GOF index was 0.443, which confirms the goodness of fit of the model, i.e. the main research hypothesis