Modeling Factors Affecting Organizational Happiness Using Total Interpretive Structural Modeling (TISM) Approach

Organizational happiness is one of the most critical issues in management and psychology and one of the factors affecting productivity. On the other hand, the results of international reports indicate a lack of happiness in the country and consequently in Iranian organizations, which necessitates more attention to this issue. Therefore, in this study, the researchers are trying to design a model consisting of factors affecting organizational happiness as well as discovering the structural relationships among those factors using Total Interpretive Structural Modeling (TISM) in Sepah Bank. This research is a descriptive-analytic one. The study population is top and middle managers and academic experts. On this basis, 10 top and middle managers of Sepah Bank and five academic professors in the field of human resource management and organizational behavior were selected by purposeful sampling. The designed model contains 11 factors including trust, optimism, job satisfaction, job and economic security, setting clear and shared goals, organizational commitment, organizational learning, and sense of justice, integrity, work interest, and work meaningfulness which categorized at eight levels. The findings show that among these factors, setting clear and shared goals is identified as the underlying factors of the organizational happiness formation for employees, which leads to the creation of a sense of justice for the individuals in the structure and, consequently, result in integrity, job and economic security and optimism, and ultimately organizational commitment will be the end result.