Developing a Model Based on the Applications of Organizational Information Portal in E-Commerce Corporate Workspace

Given the expanding online communication bandwidth and the importance of using enterprise portals and the attention to information management in online business based organizations in order to increase productivity and competitive power, effective and efficient use of organizational information portals is essential. To this end, the purpose of this research is to identify and establish a relationship by using structural-interpretive modeling between the functions of an organization's information portal to increase productivity in the online business space. This research is applied in terms of purpose and descriptive in nature. For this purpose, in the first step, the dimensions of the model constituting the theoretical literature and interviewing experts including professors and specialists in the field (management and IT) were identified. In the next step, in order to establish the relationship between the dimensions and the model presentation, structural-interpretive modeling method was used. In this method, the research model was presented based on expert opinions and analysis. The research results illustrate the process of acquiring knowledge management through other identified functions of organizational information portals in the workspace, showing that communication with professionals leads to three dimensions of faster and more structured access to information as well as collaboration that will create integrated information. Finally, his knowledge management is formed through integrated information. Overall, the research showed that using enterprise information portals and optimizing its applications at the company level can be achieved one of the most important components in the management of online business companies that is knowledge management.