The effect of satisfaction on behavioral intentions of pro-environmental tourists (Case Study: Taq Bostan Kermanshah)

Tourism is one of the most important sectors of the economy in terms of its economic impacts for its intended purpose. Along with the relentless competition between places (tourist destinations), attracting and sustaining tourists is of paramount importance to government and non-state actors. In the field of tourism. The researcher in this paper seeks to investigate the effect of satisfaction on behavioral intentions of pro-environmental tourists. According to the experts, satisfaction has been measured in several dimensions, in this study 5 indicators of enjoyment, needs fulfillment, confidence and trust, re-referral and wise selection. This study is of practical purpose in terms of qualitative - quantitative and data mix. In terms of research method, it is based on data type (qualitative stage) and cross-sectional survey (quantitative stage). The statistical sample of the qualitative section consisted of 21 tourism professors and 9 experts and managers of the Cultural Heritage and Urban Development Organization. In the quantitative section, the statistical population includes all tourists who visited Kermanshah for one year and finally 381 people were selected according Morgan table. The results of Amos analysis confirmed all the research hypotheses and showed that satisfaction has a positive and significant effect on the behavioral intentions of the tourists and its coefficient was 0.83. Given that this coefficient is positive, its effect is direct, that is, by changing one unit (increase), satisfaction increases by 0.86 percent of behavioral intentions. Therefore, satisfaction has a direct and positive impact on the behavioral intentions of tourists.