Designing a Model of Service Quality of the Green Hoteling Industry in Sport Tourism(Case Study of Mazandaran Province)

The main purpose of this research is to design a model of service quality of green hotel tourism industry for sports tourists. Since the Industrial Revolution, countries around the world have been actively pursuing green tourism development. Unrestricted extraction of natural resources and industrialization have caused pollution and degradation, which has severely damaged the natural ecosystems of the earth. Recently, many hoteliers and hoteliers began to support the Green Movement. This research is a qualitative research in the field of inductive paradigm and semi-structured interviewing. Is located. The statistical population includes all academic professors in sport management, graduates and students of physical education, tourism managers, managers of tourism agencies, hotel managers, city officials. The sampling was performed using a theoretical approach and a purposive approach followed by theoretical saturation, involving a total of 34 specialists. Service, accountability, service empathy, service cost, beauty of the environment, ancillary services) that ultimately led to the final model.