The Relationship between Information and Communication Technology on Organizational Productivity with the Mediating Role of Empowerment and Job Stress: (case study: Shahid beheshti University stuff)

This study aimed to determine the relationship between information and communication technology on organizational productivity with the mediating role of empowerment and job stress (Case study: staffs of Shahid Beheshti University). The research method was descriptive and correlational. The statistical population was Shahid Beheshti University staffs(N=1187) that 272 people were selected by simple random sampling. Hersey and Goldsmith’s Productivity Scale (1980), Job Stress (Health and Safety Executive, 1990), and Spritzer Empowerment (1995) were used to collect data. Data analysis was performed using Structural equation modeling. The results showed that ICT alone and also ICT with the mediation of empowerment leads to organizational productivity. ICT, considering the mediating factor of job stress, also reduces organizational productivity. It is suggested to create and use decision support systems and executive information systems to increase productivity in the organization.