Exploring and Prioritizing Effective Strategic Indicators on the Implementation of Konwledge Management in IRIA

Since knowledge is closer to decisions that it is to data and information, it can help to improve the performance and quality of services in organizations. On the other hand, knowledge management is a systematic subject, the successful implementation of which needs determining and prioritizing different organizational factors. The paper tries to determine and prioritize the effective factors on implementation of knowledge management in IRIA based on group decision-taking methods. The research uses an output method, and is an applied one. The main research question is: What are the most important factors effective on the implementation of knowledge management in IRIA’s strategy. The main objective of this research is determining and proioritizing effective factors on the implementation of knowledge management in IRIA’s strategy. First, the related literature is discussed, and then using the statistical analyses the most effective factors are selected. In the next stage, using DEMATEL, the effective factors on the implementation of knowledge manageement are determined.