Identifying the Challenges Facing the Telecommuting Plan and Providing Solutions for Its Effective Implementation - A Case Study of the Ministry Of Industry, Mines and Trade

Although more than four decades have passed since the issue of telecommuting as a new method for organizing work and manpower, but in our country, not much scientific and academic studies have been done in this field. However, in recent years, the implementation of the telecommuting plan has been on the government's agenda, and many government agencies and institutions have been required to implement government directives on telecommuting. The presence of crises such as the outbreak of COVID 19 has also added to the importance of this issue in recent years.

In this research, the data of teleworkers in the central headquarters of the Ministry of Industry, Mines and Trade were collected through a survey method. Thus, by designing two types of questionnaires for employees and managers, different dimensions of the plan and the consequences of telecommuting in this ministry from two perspectives of managers and employees were examined.

The results showed that information and communication technology is the main component of telecommuting, so without its infrastructure, it is almost impossible to implement this plan. It should be noted that communication infrastructure is not limited to communication tools such as computers and communication lines such as high-speed Internet, and the possibility of access to the organization's internal automation system and employee work card is also part of it.

Originality/Value:

In this research, the implementation of telecommuting project in the Ministry of Industry, Mines and Trade has been studied from the perspective of managers and employees and the main challenges facing this project have been analyzed and based on this, suggestions for better implementation of this project in Government agencies provided.