The Correlation between Organizational Commitment of Emergency Medical Service Staff and Care Quality of Pre-hospitalServices in Chaharmahal-Bakhtyari Province in 2020

Organizational commitment issue is one of the most significant motivation factors. These issues have been currently developed in psychological studies and they have an important position in the researches. Thus, the present study aimed to determine the correlation between organizational commitment of emergency medical services staff and care quality of pre-hospital in chaharmahal and bakhtyari province.

This was an analytical, cross-sectional, and practical study in which 113 emergency medical service staff and 217 patients were randomly selected from nurses hospital wards. Data was collected through two standard questionnaires. Statistical analysis was performed using correlation tests and one-way ANOVA by SPSS software version 18.

According to the results of this study, normative commitment was statistically associated with the quality of services (P = 0.05, r =0.52). Furthermore, there are significant positive relationship between the continuance commitment and reliability (P = 0.02, r = 0.52).
Discussion and

Considering the correlation of normative and continuance commitments with some dimensions of the quality of hospital services, it seems that planning and action towards improvement of these commitments may lead to high-quality services.