Identifying and raking the moral virtue indicators in clinical centers and their impacts on quality and treatment care

The main purpose of this study was to identify and determine moral virtue indicators in clinical centers and to examine their impact on quality and treatment care, as well as the to rank identified moral virtue indicators.

The research method is analytical descriptive. The statistical population was 200 experts and medical specialists. The sample size was 131 people. Moral virtue dimensions were determined by Delphi method using the experiences of experts. Using SPSS and LISREL software, two types of descriptive and inferential statistics were applied to analyze the data. Path analysis method was used to investigate the impacts of the moral virtue dimensions on the performance of medical centers and ANP network analysis process and Super Decision software were used also to determine the coefficients of importance of each of the indicators and dimensions of moral virtue.

The criteria were identified from the literature of previous research and studies and interviews with experts. In order to optimize the data analysis process and to select the most important criteria to enter the analysis process, the factors in each category were reviewed and the most relevant factors were specified. Considering the fact that the t-statistic between the variables of health and treatment services and all indicators of employee ethics is greater than the value (1.96), the relationship between the quality of health services and all indicators of employee ethics became significant at 99%. The findings showed that the moral virtues of the staff at medical centers affected the quality of services. According to the analysis, the criteria of the patient honor group (C3) had the highest role and in terms of importance, they held the most important category of criteria in the  moral virtue indicators in clinical centers.

The spiritual and responsible behavior of nurses with patients has been found to have an effective role in improving and restoring their health, so the nursing profession is based on ethics. Therefore, observing ethical virtues in nursing practices is more sensitive and important than other cases of care, which can also affect the quality of medical services.