Representation the characteristics of the successful Professors in the virtual education in Iran’s higher education system from the viewpoint of students and professors, a phenomenological study

Professors and trainers are the main pillars of the teaching-learning process who play an undeniable role in improving the quality of the educational system. The present study was conducted to identify the characteristics of successful instructors of virtual education. For this purpose, phenomenological method was used to identify and delineate the depth of the phenomenon under the study. Data from 14 semi-structured interviews with students and professors of the University of Tehran were gathered and analyzed. Data analysis was conducted based on Colaizzi's strategy.  Analysis of the data from the interviews itenfited four main categories including: electronic skills, educational features, researchist features and moral characteristics and behavior. The findings showed that effective teaching in virtual education requires special capabilites and the current status is far from the ideal situation.