Measure The Effectiveness On-the-Job Training Courses (Case Study: Mazandaran Regional Water Company)

The purpose of this study was to Employee perception analysis of the effectiveness of on-the-job training courses in Mazandaran Regional Water Company. To assess the educational courses’ effectiveness at the study company, Kirkpatrick's four-level model has been applied and the study questions have been formulated based on the very model. The tool to collect data has been interviewing some company managers and employees and the researcher built questionnaire which has been developed. The results show that Employee perceptions of the effectiveness of training courses in the three dimensions of reaction(3.45), learning(3.38) and behavior(3.25) in the company under study have a higher than average score, and then the calculated average results(2.75) are below average. In other words, it can be acknowledged that Employee perceptions of the effectiveness of the training courses were significantly higher than the average, but the findings regarding the results from the managers did not show a good effect.