Components Affecting Cloud Computing Technology in Providing Intelligent Services in the Transportation System

Cloud computing technology is of particular importance in service businesses, especially security applications for the police, due to its role in reducing energy consumption, reducing capital costs, increasing security and integrated access to information from other intelligent systems. As such, the current study set out to identify the components which impact cloud computing technology in providing intelligent services in the rail transportation system. Using Delphi technique, this cross-sectional and descriptive-analytical study was conducted in 1399. The panel of experts in this study included eight managers in Tehran Urban and Suburban Metro Company. The Delphi study was conducted in three rounds. Validity was assessed using CVI and CVR, while the reliability was assessed using Cronbach's alpha. During the study, 33 components were proposed by the research team and via a comprehensive literature review. In addition, 10 components were suggested by the panel of experts. The results of the study showed that 23 components were selected in the form of four dimensions of access, strategy, security and services as the most important components affecting cloud computing technology in providing intelligent services in the selected rail transportation system. In other words, the most important challenge related to the service and infrastructure sectors, but strategically there were fewer challenges. The results can be useful for decision makers in the field of security policy-making and the maintenance of security in the community (authentication and keeping privacy) by the police.