Presenting a model for the development of individual training in employees of insurance industry

The purpose of this study was to design a model of insurance industry education with an individual development approach in Tehran. The research method was qualitative mixed method using grounded theory, and for the quantitative phase of the study, structural equation modeling was used. The research population in the quantitative phase included 21 elite professors in educational planning, and the population in the quantitative phase involved 163 officers of Atieh Sazan Hafez Company in Tehran in year 2020 who were selected by cluster random sampling method. The research tools were a semi-structured interview, and a researcher-made questionnaire used to assess the educational model with an individual development approach in insurance employees. The data in the qualitative phase were collected using the grounded theory and then analyzed by testing the structural equation model in SmartPLS software. According to the results, 10 components were identified. The results of exploratory analysis yielded the following basic categories: branding capability and providing desirable services, improving psychological knowledge, basic and advanced research training, improving the quality of educational processes, codified career guidance, learning culture, transparency and efficiency of the executive process, ‌ technological development, and development of motivation and transparent feedback system. These categories also showed a good factor load in exploratory factor analysis and formed 10 factors. Also, the path analysis of the relationship between variables showed that all direct and indirect paths of the model were significant. Finally, the model showed good validity and fit.