Spatial distribution Satisfaction From access to urban services in intercity cities (Case study: Bumhan city)

In general, one of the most important tasks of urban management in any city, both small and large cities, is to provide appropriate urban services for citizens, which, if realized, will both increase the quality of life of citizens and positively assess the performance of the city management. But an important issue in the provision of urban services is how they are distributed in the city, which an important factor in satisfying and meeting the needs of citizens as the main of goal urban management. This category is more prominent in medium-sized cities due to insufficient access of citizens to urban services. In this regard, this study first uses a descriptive-analytical method to first examine the level of satisfaction citizens of Bumhan with access to urban services and then the spatial distribution of citizens' satisfaction with access to urban services. SPSS and Gis software were used to analyze the collected information. The results of the research have shown that in general, the level of satisfaction of the citizens of Bumhan city with the studied urban services has been low and except for the educational services in which the level of citizens' satisfaction has been evaluated as appropriate, other services have not been in a good condition. On the other hand, the study of spatial distribution of satisfaction with urban services in the city of Bumhan shows that in the central part there is more satisfaction than the marginal parts, especially the southern and northern parts of the city.