Evaluation of Effectiveness of Education in Imam Ali Military University based on the European Foundation for Quality Management Model (EFQM) (Focusing on 5 Enablers)

This study aimed to evaluate the effectiveness of education in Imam Ali Military University based on the European Foundation for Quality Management Model (EFQM). This study in terms of purpose was developmental-applied; its method was descriptive-survey and its data collection method was through questionnaire. In this way, 943 researcher-made questionnaires, each of which has been compiled with regard to the components in the "Regulations for evaluating the effectiveness of the education of the Armed Forces of the I.R. of Iran", distributed among 5 types of users (professors, students, heads of departments, scientific-research staff and operational unit commanders) randomly. The validity and reliability have been confirmed by experts and Cronbach's alpha, respectively. The total score of each of the aforementioned areas indicated the relatively favorable situation for the 5 enablers area of the EFQM model (command and management, professors, students, program, teaching-learning process) and the output in result area; The outcome in the results area was also in a good situation. However, the students' grades and the average of 10 of their selected courses showed that the situation in the field of products is unfavorable. These results show that relatively favorable areas will be able to achieve the desired situation in the short and medium term if targeted. But on the other hand, the product area is on a more difficult path and needs serious attention. In the meantime, several solutions can be facilitated to achieve the goals.