Provide a native model of talent management in the tourism industry with a focus on identifying behavioral characteristics

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Article Type:
Research/Original Article (دارای رتبه معتبر)
Abstract:

In today's competitive environment, identifying and exploiting the appropriate behavioral characteristics of human resources in any business is one of the most important measures of talent management. The purpose of this study is to present a local model of talent management in the tourism industry with a focus on behavioral indicators. The research method is mixed (qualitative-quantitative) and the study approach is descriptive-exploratory. The main tool of data collection in the qualitative part of the interview is semi-structured and in the quantitative part of the questionnaire. The statistical population includes the employees of tourism facilities in the northern provinces, which were determined by staged cluster sampling. The validity of the indicators was calculated and confirmed from the experts' point of view using the Leuche technique and the reliability of the questionnaire through Cronbach's alpha coefficient. Factor analysis was used for the validity of the questionnaire. Research data and hypotheses were analyzed by structural equation modeling by Amos, LISREL, SPSS software. The relationships of the variables are plotted using the test structural equation method and finally the final research model. The results confirmed the effect of the eight components on talent management, and among them, the component of motivation-nurturing ability had the most effect and the factor of interactive-information ability had the least effect. The identified components and the presented inferential model are expected to draw a roadmap for achieving competitive advantage in the field of tourism.

Language:
Persian
Published:
Journal of Sustainable Human Resource Management, Volume:3 Issue: 4, 2021
Pages:
249 to 266
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