CHALLENGES IN EVALUATING THE PERFORMANCE OF NURSES IN HOSPITALS AFFILIATED TO MASHHAD UNIVERSITY OF MEDICAL SCIENCES FROM THE PERSPECTIVE OF NURSING MANAGERS: A QUALITATIVE STUDY

Performance appraisal is a periodic and formal evaluation of employees' job performance that results in employee productivity in specified annual periods. The aim of this study was to explain the challenges of assessing the performance of nursing staff from the perspective of nursing managers in hospitals affiliated to Mashhad University of Medical Sciences.

This study is a qualitative study of content analysis. In this study, using purposeful sampling method, researchers interviewed with hospital nurses (metrons), managers, and heads of hospitals affiliated to Mashhad University of Medical Sciences. Data analysis was performed using a data analysis framework consisting of five familiarization stages with MAXQDA10 software.

In this study, four basic concepts (Structural - Motivational - Educational - Nature of Evaluation Process) and twelve sub-concepts were identified from the perspective of nursing managers.

The motivation has been reduced in staff. Therefore, effort and attention by university performance appraisers is needed to improve the motivational process in implementing staff appraisal guidelines.