Assessing the Level of Knowledge Management Maturity in Drug Control to Establish a Knowledge Management System

This study aimed to measure the level of knowledge management maturity in the drug control headquarters to establish a knowledge management system.

The statistical population in the quantitative part of all anti-drug stakeholders, including managers, staff and drug control experts, staff members of headquarters and non-governmental organizations, is estimated at more than 4,000 people. The number of statistical samples is 384 individual and the method of selecting the sample is stratified random. The qualitative part of the statistical population included 35 experts in the field of drug control. The Delphi method was used to collect research data in the qualitative research stage and a questionnaire was used in the quantitative research stage.

The results of the research showed that the drug control headquarters, in evaluating the 6 levels of measuring the level of knowledge management maturity, is higher than the average in the technology dimension and has a relatively better situation compared to other dimensions and it is at the lowest level in the human resources dimension, despite its importance as a key dimension in the readiness to establish knowledge management in the organization.

According to the results and based on the model of assessing the level of maturity of knowledge management, the drug control headquarters, this headquarters is placed in the second level of evaluation (initial level) in evaluating the indicators of measuring the level of maturity.