PREDICTING EMPLOYEE PRODUCTIVITY BASED ON PERCEIVED ORGANIZATIONAL JUSTICE, JOB SATISFACTION, AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR DURING THE COVID-19 PANDEMIC

Due to the increasing number of clients referring to medical centers and new working conditions during the corona outbreak, the issues of organizational justice, job satisfaction, and organizational citizenship behavior which ultimately affect employee productivity, have become increasingly important. The aim of this study was to predict the productivity of Esfarayen Medical School staff based on perceived organizational justice, job satisfaction, and organizational citizenship behavior during the Covid-19 pandemic.

The present study is a descriptive-analytical cross-sectional study that was conducted in the second half of 2020 on 147 employees of Esfarayen University of Medical Sciences who were selected by cluster-random sampling. For data collection, four questionnaires (Achio Productivity, Niehoff & Morman Organizational Justice, Minnesota Job Satisfaction, and Markozi Citizenship Behavior) were used. The collected data were analyzed using descriptive statistics and Pearson correlation and regression tests in SPSS 26 software.

High employee productivity and job satisfaction, organizational justice and moderate citizenship behavior were evaluated. The dimensions of performance feedback, type of job, work conscience and interactive justice had the highest mean in the components of productivity, job satisfaction, organizational citizenship behavior and organizational justice, respectively. Job satisfaction has the most predictable employee productivity.

Improving organizational justice, citizenship behavior, and job satisfaction leads to increased productivity.