Identifying the Effective Factors on the Business Model Dynamics affected by the Covid-19 Pandemic in Start-up Knowledge-Based Companies

The aim of this study is to identify factors affecting the dynamics of the business model in knowledge-based startups in Kermanshah, considering the effects of Covid-19.

In terms of purpose, the research was applied and qualitative approach was used. Data were gathered through semi-structured interviews with key experts. Applying judgmental and snowball methods, interviews went on (with 19 experts) until theoretical saturation of data was achieved. The six-step process of theme analysis was used to analyze the data.

Effective factors on the business model dynamics include 624 codes, 64 basic themes, 15 sub-organizing themes and 5 main organizing themes. These 5 main organizing themes comprise of such factors as target market, resources, financial processes, marketing mix and stakeholders.

The results of this research may help identify new conceptual elements and an innovative framework for business model dynamics so that start-ups can overcome the challenges and limitations imposed by the Covid-19 pandemic. Thus, a new perspective will be provided for companies, planners and policymakers.