Development of governance enablers with the aim of sustainable gas distribution: a case study from Tehran Gas Company

Security of gas supply is vital for socio-economic health and sustainable development. Occurrence of operational, physical and organizational disturbances at the level of provincial gas companies has made it necessary to strengthen governance to overcome them and support the security of supply and provision of public services. In this study, which has been implemented for Tehran Gas Company, governance as a multidimensional and hierarchical structure is analyzed to develop its main elements along with reliable measurement metrics of each dimension. The results of the study, which was conducted by confirmatory factor analysis, show that governance at the level of the gas distribution company includes three main dimensions: policy-making and regulation, planning, monitoring, and finally the structure and systems. Transparent authority levels, information sharing, and risk management guidelines are emphasized to strengthen internal controls and reduce disruption, and therefore a continuity program will be effective in creating resilient distribution. The results of this study provide scientific and practical insights into hard (physical) and soft (non-physical) enablers of governance development and improve effectiveness, accountability, informed decision making, and risk management systems and structures to reduce fluctuations. Gas access and supply security support.