Designing and explaining the model of performance evaluation and reward system based on knowledge-based organizational civilization in medical universities

The main purpose of this study was to design and explain the model of performance appraisal and reward system based on knowledge-based organizational civilization. Qualitative research approach and research paradigm of interpretive type and research based on purpose, applied and descriptive from the branch of grounded theory, data foundation. The statistical population consisted of professors of health services management, directors of medical universities across the country and professors of public administration who were selected by purposive sampling of 16 people to theoretical saturation. Semi-structured interviews were used to collect information. After the interview, the information was coded openly and centrally. The results of the research after thematic analysis showed that open source includes 44 concepts and 8 components (organic performance appraisal and reward system, knowledge-based performance appraisal and reward system, fair performance appraisal and reward system, motivational performance appraisal and reward system, modeling and Performance appraisal, value-based performance appraisal and reward system, creative and innovative employee-based reward system, 360-degree evaluation system) were identified. Therefore, improving the performance appraisal and reward system improves the competitive advantage and increases creativity and innovation in the organization, thereby improving the organization's performance.