Using ergonomic criteria to evaluate the quality of e-learning in Kurdistan University

The term "quality" is a broad and complex concept of the best definition of quality that is completely determined by the customer or end user (consistent with the customer voice) and based on the evaluation of the customer (user) experience of the product or service. Quality of use or ergonomic quality actually shifts the focus from the quality of specific products individually to specific products, their users, tasks and the context in which they are used. Ergonomic quality of products and interactive systems includes all aspects of software that affect the user's performance in doing the job. The concept of quality of use instead of product quality is synonymous with the concept of ergonomic quality. In the recent coronary situation where most university education is offered virtually, special use of ergonomics is essential to develop the quality of education. In this article, a general assessment of the ergonomic quality of education supported by electronic (virtual) technologies by professors and students of Kurdistan University is presented, as well as conclusions and recommendations for its optimization.The present study was conducted by descriptive-analytical method between 135 students and 75 professors of Kurdistan University by available sampling from all faculties. These individuals completed ergonomic quality cards and then these cards were collected, entered into SPSS and analyzed by descriptive and analytical methods. In this study, ergonomic quality in terms of effectiveness, efficiency, satisfaction and the sum of these (general) factors were analyzed, which in general showed the satisfaction criterion of a positive linear dependence by evaluating students and faculty members. According to the results of e-learning provided at the University of Kurdistan, it was sufficiently effective, but in terms of efficiency and satisfaction, lower levels were obtained.