Why does the audience connect with a work or not?

In a word, the audience must be connected to the story to be with it. A sense of participation in the story should be created in him. It is as if this story is its own story.But what should the author do to reach this point?To answer this question, we go a few steps back and say: If my pencil, my pen, my car, my friend, my relative, or my vase are damaged, I will be more upset, or if the pencil and vase of someone on the other side of the planet?The closer we are to something or a person and the more we feel a sense of belonging to it, the more intense our feelings will be about it.