An analysis of measuring the level of urban management performance in Shiraz metropolis with a good urban governance approach

Good urban governance is one of the aspects of urban management that has received a lot of attention in recent years in Western countries and societies. Governance is a process based on the interaction between government organizations, civil society and the private sector. The purpose of this study is to investigate the performance of urban management in the metropolis of Shiraz on the implementation of good urban governance. This research is a survey type with a descriptive-analytical approach that research data were collected in the form of library studies and documents as well as field surveys and using a questionnaire. SPSS software and one-sample t-test as well as multivariate regression model were used to analyze the data and measure the relationships between the indicators. The results of the research indicate that urban management in Shiraz is not in a favorable situation in terms of indicators of good urban governance, And the most preferred indicator on good urban governance in Shiraz Urban Management Organization is the regression index with regression coefficient (0.784). Other indicators in order of priority are: participation (0.769), consensus (0.747), effectiveness and efficiency (0.697), responsibility and accountability (0.639), transparency (0.613), strategic insight (0.535), receptivity And respondent (0.533).so solutions such as: consulting citizens in the process and implementation of urban development plans; Informing citizens about urban development and welfare work and citizens' access to urban information and transparency about responsibilities, oversight, contracts and tenders; Has been presented in order to achieve good urban governance in Shiraz.