Designing a model of manager-employee relations quality in Iranian public organizations

Relations at the work environment are unique interpersonal relationships with important outcomes for individuals and organizations. An important aspect of these relationships is the relations quality of the between the manager and the employee. The quality of manager-employee relationships is associated with a variety of important individual and organizational implications. It is expected that the staff at the higher levels of this relationship will show higher levels of performance and commitment to the organization than the low-quality relationship. Accordingly, the present study was developed with a synthetic method. In this research, the qualitative method and thematic approach, Primary codes were identified and subsequently the concepts of research were categorized. In the quantitative method, the identified index was evaluated using a questionnaire in tax offices of Tehran. The results were analyzed by exploratory factor analysis using spss software. The results of this study stating that six dimensions of Reassuring behaviors, Professional behaviors, technical skills, Human skills and Communication skills for the concept of relations quality between manager and employee and the direct and meaningful relationship between the concept of research with two variables of employee job performance and Organizational Commitment.