The construction and development of organizational silence scale (validity and reliability study) in administrative office of Qazvin province

The purpose of this study is to develop and construct scale of organizational silence based on the perception of employees working in the administrative offices of Qazvin province. The research sample was selected from the statistical population by two-stage sampling method. The first stage was stratified sampling and the second stage was simple random sampling. The research sample included 15 administrative offices and 414 employees working in the administrative offices of Qazvin province in 6 cities. For this purpose, the organizational silence scale consisting of 38 items was prepared. The value of KMO index was 0.866. Factor analysis of the scale showed that the evaluation items are clustered into 5 factors that account for 82.48% of the total variance. The described variance factors were 18.49%, 17.56%, 16.92%, 15.21% and 14.30%, respectively. According to the research literature these factors have been named as individual, administrative, organizational culture, colleagues and allied pressure groups. In addition, in order to test the scale, first and second order confirmatory factor analysis was performed. Cronbach's alpha values ​​also ranged from 0.94 to 0.99. The total Cronbach's alpha value was 0.93.The values ​​obtained from the scale showed that the scale has validity and reliability.