Assessing the Behavior and Professional Commitment of Specialist Physicians from Patients' Perspectives

Since professional development is one of the goals of any medical school, an essential element in this regard will be the evaluation of professional behavior which is important as one of the most important competencies in the medical profession. Therefore, the present study was conducted with the aim of determining the level of observance of behavior and professional commitment of specialized physicians from the perspective of patients in 2020.

This descriptive study was performed on 150 patients admitted to Imam Khomeini Hospital in Tehran who were selected by simple random sampling. Data collection tools included two sections: demographic variables and 18-item 5-point Likert scale professional behavior and commitment. Data were analyzed using descriptive statistics, Pearson and Spearman correlation tests and multiple linear regression.

The mean and standard deviation of the score of the instrument for observing the behavior and professional commitment of specialized physicians from the patients' point of view was 70.55 ± 9.68 with the lowest score of 49 and the highest score of 90. More than half of the patients 67.3% (101 people) determined the level of professional behavior and commitment at a good level and 32.7% (49 people) at a moderate level.

  Based on the results of this study, professional commitment and behavior are at a good level. The lowest level of compliance was related to not accepting responsibility for diagnostic and treatment errors. Therefore, the relevant authorities should pay attention to identifying the causes of these shortcomings and taking measures to gain experience from the errors.