System Dynamics of strategic approach to Talent Management in Knowledge-based Organizations

Today, the most important factor in the success of organizations is human resources, and talent management is important for the optimal use of human resources capabilities. Especially in knowledge-based companies, where manpower is the most valuable asset of these companies. The purpose of this paper was to simulate and evaluate a model for talent management in knowledge-based companies using the system dynamics method and balanced scorecard. The model variables are extracted by studying the references related to the subject of previous research and by using the performance evaluation indicators of the balanced scorecard in 4 dimensions of finance, customer, growth and learning and, internal processes and design in the form of a dynamic model. After designing the model and confirming it by experts, the model was quantified and then evaluated by dynamic model validation tests, and finally, the scenarios were developed and simulated. The results of the scenario test showed that increasing the amount of substitution and training in the first scenario by increasing the number of talented people in the organization will increase organizational performance and increase competency management and career development in the second scenario By using talent in the organization as well as increasing the variable of the service compensation system and organizational justice in the third scenario, by maintaining talent, it will increase organizational performance.