Identifying and prioritizing the factors affecting employee participation in the implementation of public policies The field of urban management (case study: Urmia Municipality)

Policy refers to a set of standard principles that guide a course of action. Many public policies are legally binding, meaning that individuals and institutions in the public and private sectors must follow them. On the other hand, the policies created by private institutions are not legally required, but they are required to be followed within the institution. In public organizations, especially municipalities, the participation of employees in the effective implementation of public policies plays a decisive role due to the close relationship between employees and citizens as street-level bureaucrats.  The current research was conducted with the aim of identifying and prioritizing the components of employee participation in the implementation of public policies. The model used in this research is a combination of goal-oriented and expert-oriented. In this research, the Delphi method was used to identify the components of employee participation in the implementation of public policies. In this regard, using the opinions well experienced 18 experts in public policy making, combining the components extracted from the theoretical bases of the research and the components proposed by the experts, A questionnaire was provided to them in two stages to identify and determine the final components and the importance of each component in the level of employee participation in the implementation of public policies., and After analyzing the results, 9 main components and 58 indicators identified and the importance of each were determined. The identified components according to their importance are, the component of expertise and skill of the performers; the component of the behavioral factors of the performers; structural component; managerial and executive component; group component; cultural component; economic component; environmental component and legal component. Finally, in order to improve the level of employee participation in the implementation of policies some recommendations were given.