Evaluation of good urban governance in Iran - case study: Neishabour city

The growth of the phenomenon of urban dwellers and the increase of migration to the cities leads to the uncontrollable development of urban areas, the reduction of the level of welfare, the phenomenon of marginalization and creating many problems for cities, especially in developing countries, and the combination of these factors causes concerns for planners and politicians of the urban area and it has caused managers, urban planners as well as politicians in this field to enter and look for the causes of this incident, because not paying attention to the status of any influential variable has led to widespread issues and problems such as : poverty, unemployment, inflation, environmental pollution, destruction of infrastructures, etc. in the urban environment. Therefore, during the last few decades in order to create a better, more favorable, healthier, easier and more pleasant environment for the residents of a city, various approaches have been proposed in the field of urban management, and good urban governance is one of the most prominent of these approaches. In the managerial approach of good urban governance, the rights of citizens have been properly identified by managers and planners and taken into account in urban management, so that all urban policies and programs are shared with them during the preparation and before implementation. And in the end, its output is approved by them and therefore it will have the most efficiency and impact. Good urban governance has been confirmed and emphasized by national and international organizations in contrast to the state-oriented urban management approach, and they always consider it as one of the prerequisites and elements of sustainable cities. Good urban governance is one of those concepts that consider the welfare of citizens and social justice, and its policies and programs are placed in the form of private indicators. Therefore, the present study aims to investigate and evaluate the variables of good urban governance. Looking for an answer to this question: To what extent are the principles and values of good urban governance considered in urban management? For this purpose, the method of doing this research is combined in a way that includes descriptive-analytical methods and logical reasoning. First, by using library studies and field observations, the desired indicators (participation, transparency, accountability, rule of law, justice, responsibility) were extracted and a closed questionnaire was prepared using a five-point Likert scale and among the statistical population with the volume A sample of 384 citizens over 20 years of age living in Neyshabur who were selected by random sampling method were distributed and then the data were analyzed using t-test in SPSS software environment. The results show that the average judgment of the citizens about the performance of the urban management of Neyshabur is the best in the transparency index with an average of 2.34 and the weakest in the justice index with an average of 2.18, and it is clear that favorable attention to the indicators Good urban governance is not seen in the performance of the municipality and city council of Neyshabur as the important urban management organizations.