Identify the variables of the supply chain of electronic payment services with the application of blockchain technology

The world is now in the throes of a public health crisis caused by the Covid virus, which has affected people in almost every aspect of daily life and left the world economy in a state of uncertainty. Also, the epidemic of the virus in the payment industry and supply chains has caused many changes, so the present study with an interpretive approach has identified the variables of electronic supply chain stability from the perspective of blockchain activists and university professors. The research approach to the applied method is qualitative methodology and the data method of the foundation has been used to conduct research operations. The data of this study were collected using semi-structured interviews. The sampling method used in this study is purposeful sampling and using the theoretical saturation index, 10 prominent university professors and activists in the field of blockchain were interviewed as a research sample. Their attitudes and views on the research topic were examined. Research findings User relationship flow, service flow, information flow, financial flow, environmental flow affecting the core platform of identifying and managing suppliers, demand management, technology and information management, environmental management as causal and environmental conditions Technological, social environment, economic environment, legal environment as background conditions and political factors, determining international market factors as intervening conditions from the perspective of experts. Finally, policy and planning, infrastructure, awareness and training of appropriate solutions. Which will lead to improved quality of goods and services, improved performance, improved social space, improved financial processes, improved environment.