The pattern of cause and effect relationships between the psychological criteria of competence of managers of private companies using the Fuzzy Dimtel method

Research shows that psychological competency factors have a direct and significant impact on managerial performance in organizations. This study examined the psychological competencies of organizational managers using the Fuzzy DEMATEL method. Data were collected from participants who were selected through purposive sampling. After identifying the analyzed factors using research literature, the components of psychological competencies were examined, and the cause-and-effect relationships and the impact of the factors under study were assessed using the Fuzzy DEMATEL technique. The results of the study showed that the psychological competencies of managers include responsibility, self-confidence, interpersonal communication, self-control, flexibility, creativity and initiative, and self-awareness. In this research, responsibility has the greatest impact, followed by interpersonal communication. Self-confidence, flexibility, creativity and initiative, and self-awareness have a secondary impact. Responsibility, self-confidence, self-awareness, and self-control are the causal factors, while flexibility, creativity and initiative, and interpersonal communication are the effect factors. Overall, this research demonstrates that increasing the psychological competencies of managers in organizations can improve their performance as well as the overall performance of the organization