Evaluation of the Performance of Durable and Safe Houses Affiliated to Tehran Municipality in Order to Promote Community-Oriented Participation of Citizens in Crises

It is not possible to implement comprehensive programs in the field of crisis management without the conscious participation of citizens, and it is necessary to plan with institutional capacity building and their empowerment in crises. In this regard, Tehran Municipality has started a popular and voluntary organization in the neighborhood house with the title of Durability and Safety House, so the purpose of this research is to provide a mathematical model to evaluate the performance of these Durability and Safety Houses affiliated with Tehran Municipality in order to promote community-oriented participation of citizens in crises.

The research method used in this research is applied in nature and its method is contextual-case. Also, a combination of two field and library methods has been used to collect data. In line with data analysis, the mathematical model of Rough Data Envelopment analysis has been used. Also, the statistical population of this research, in terms of examining the efficiency of durable and safe houses, includes 22 durable and safe houses, and in terms of determining the effective indicators in their selection, it includes 55 experts in crisis matters, and due to the limited nature of the society, all members of the society were considered as a statistical sample.

The findings indicate that among the 22 durability and safety houses investigated, 11 areas are efficient and the rest are ineffective.

Considering the central role of durability and safety houses and the participation of citizens in preventing the occurrence of crises, the need to stabilize and measure their performance and efficiency is of great importance. In this regard, it is necessary for the municipalities to cooperate as much as possible with the citizens and formulate coherent plans and implement them in durable and safe houses in order to reduce the scope of the crisis during and after it occurs.