Providing a performance management model for universities and state higher educational institutions of the country with emphasis on individual, job and organizational dimensions

This research was conducted with the aim of identifying and presenting the performance management model in universities and public higher education institutions of the country.

The method of conducting the current research is exploratory, and in terms of approach, it is mixed (quantitative-qualitative), it is considered mixed research. At the beginning of the work, in the qualitative part based on conducting semi-structured exploratory interviews with experts, dimensions and components were identified, and in the quantitative part, data was collected using a questionnaire. The participants in the qualitative part included 15 experts in the field of academic management and faculty members who were selected using a non-probability sampling method. In the quantitative part, the statistical population included managers and faculty members of higher education universities affiliated with the Ministry of Science, Research, and Technology, including 141 universities, which were sampled using the multi-stage cluster sampling method to determine the sample size from the table Morgan was used and 338 people were obtained. Due to the two parts of the research (qualitative and quantitative), the validity and reliability of the research tools were also discussed in two parts, so in the qualitative part, capability criteria (Goba and Lincoln, 2000) were used to measure the validity of qualitative data. From the point of view of validity, transferability, reliability, and verifiability, it was approved. Also, to calculate the reliability in this section, 5 interviews were selected as a sample and then each of them was re-conducted and coded at a specific time interval, Then the specified codes were compared with each other at the time intervals. The test-retest reliability of the conducted interviews was calculated to be 0.86, which shows the reliability of coding. In the quantitative part, content validity methods, convergent validity, and divergent validity tests were used to measure validity, and Cronbach's alpha coefficient was used to measure reliability. Also, the method of data analysis in the qualitative part, using the theme analysis method, and in the quantitative part, the information in the questionnaires was coded and analyzed using statistical software Spss and Smart PLS, in two descriptive and inferential parts. In addition, the level of significance in all research hypotheses (0.5) has been considered.

The findings obtained from qualitative data analysis showed that the performance management model of universities and higher education institutions in the individual dimension has (3 main dimensions and 6 secondary dimensions) the job dimension has (2 main dimensions and 5 sub-dimensions) and organizational dimension with (2 main dimensions and 8 sub-dimensions) can explain performance management dimensions in universities and higher education institutions well. Besides, based on the quantitative results, among the 3 basic themes (independent variable) of the research model, the impact of the organizational dimension on individual performance has the highest variance of 0.729, followed by the job dimension on the individual with a variance of 0.571.